December 11th 2020
Dear Remoov customers,
Many counties across the country have implemented various restrictions on businesses to protect the public and mitigate the spread of Covid-19. While these measures do not effect our business, we want to let you know we remain vigilant and continue to take extra precautions to protect the safety of our staff and customers.
The safety measures Remoov put in place in March remain in effect. In Addition, we have now also temporarily suspended payment collection via wireless devices. Instead, all services will be invoiced for the work completed, thereby eliminating the need to share devices to collect payment. We kindly request that payment be rendered prior to our team leaving the premises.
As a friendly reminder, we would greatly appreciate minimal people and interaction with our team during the pickup. Remoov team members carry sanitizer bottles with them at all times, please let us know if you need one and we'd be happy to help out. We are grateful for your patronage, patience, and understanding while we navigate through these difficult times.
Wishing all of you the safest holiday season.
Sincerely,
Luis Perez.
CEO Remoov
April 14th 2020
To our wonderful customers,
While the Shelter-In-Place remains in effect throughout the Bay Area, Remoov remains open with a minimal staff to serve our customers with the greatest need. If you are in need of an essential service, we are here to serve you when needed. If you are able to wait until after the ordinance is lifted, we kindly request that you book your pickup after May 30th. As always, please reach out to us at [email protected] and we will be happy to answer any questions you may have.
March 12th 2020
Dear Remoov Clients,
Due to the recent outbreak of Covid-19, Remoov has implemented changes to our service to maximize your safety and that of our team. These changes will help reduce exposure and spread of the virus while maintaining the excellent service you have come to expect.
Here are the changes:
Our team members greatly appreciate your help and understanding as we all try to do our part to contain the spread of this virus. If you have any questions or concerns please email us at [email protected] or call us at 415-857-2791.
Thanks and stay safe,
Luis Perez
CEO, Remoov
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